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Different computers have different modems
and different modems are just that, different. Some are more sensitive to
phone line interference and have a setting which will cause them to
disconnect if the phone line stability deteriorates, even if only a
fraction.
Unplugging Devices:
Any devices plugged in, between your
computer and the phone jack; to include, splitters, telephones, fax
machines, credit card machines, and so on, may cause phone line
interference. This is one of the primary causes of disconnects as well as
inability to connect to the internet. The phone cord itself, between the
computer and the jack, should be less than 6 feet in length. Any longer
and the cord itself could be the problem. Lastly, some modems provide two
jacks in the back, one to connect to the wall jack and one to plug in an
extra device. Unplug any devices you may have plugged in to this extra
jack.
Disable Call Waiting:
Clicks from incoming calls can disconnect
you from the internet. In most areas you can disable this feature by
placing *70, in front of the phone number of your internet provider. For
Internet Xpress the change would look like: *70,684-6998
To add this to your dialing
properties:
Click on My Computer> Dial up
Networking> RIGHT click over your Internet Xpress icon> LEFT click
on Properties> Change the phone number> Click
OK
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